Providence Asset Protection: Client Charter

Our Client Charter

We put our clients first by committing to our Client Charter and promise we will always…

Deal with you as an individual and not as a case
Listen to you and always act in your best interests
Act with integrity and protect your confidentiality
Communicate with clarity and avoid jargon
Deal promptly with your letters, emails and phone calls
Progress your matter as quickly as reasonably possible
Agree transparent costs that reflect the value of our work
Provide you peace of mind and understanding
Ensure you receive the highest standards of service and quality
Provide you the best specialist advice for your situation
Remain responsive to your needs

Our Client Charter is our written promise to you of the commitment we make when taking you on as our client. Our goal is always to meet your highest expectations of service, quality and specialist advice. Your circumstances are unique and we believe this deserves a unique response.

We are committed to our approach and to achieving the outcome you are seeking.